Terms of Service

These Terms of Service ("Terms") govern your use of the website and services of SATVIKH TECHNOLOGIES PRIVATE LIMITED ("we", "us", "our"). By accessing our website at www.satvikhtech.com or engaging our services, you agree to these Terms. Our services include consultancy, design, development, system integration, and implementation related to IT infrastructure, networking, cybersecurity, communication technologies, artificial intelligence (AI) solutions, and development of software products and applications. We deliver these services in accordance with our ISO 9001:2015 (Quality Management Systems) and ISO 27001:2022 (Information Security Management Systems) certified management systems.

1. Use of website

You may use our website for lawful purposes only. You must not use it to transmit harmful code, attempt unauthorised access, or violate any applicable laws. We reserve the right to suspend or restrict access if we believe your use violates these Terms.

2. Services and agreements

Specific engagements are governed by separate agreements (e.g. statements of work, service agreements). In the event of conflict between those agreements and these Terms, the specific agreement shall prevail. We will provide services with due skill and care and in line with our quality and security standards.

3. Intellectual property and confidentiality

Unless otherwise agreed, we retain ownership of our pre-existing materials, tools, and methodologies. You retain ownership of your data and materials. Both parties agree to keep confidential information received from the other party confidential, except where disclosure is required by law or with consent. We handle your information in accordance with our Privacy Policy and ISO 27001:2022 controls.

4. Limitation of liability

To the maximum extent permitted by law, we shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim related to our website or a specific engagement will be limited as set out in the applicable agreement or, if none, to the amount you paid us for the relevant services in the twelve months preceding the claim.

5. Changes to Terms

We may update these Terms from time to time. The "Last updated" date at the top will be revised when we do. Continued use of our website or services after changes constitutes acceptance of the updated Terms. For ongoing engagements, we will communicate material changes as appropriate.

6. Contact

For questions about these Terms, contact us at contactus@satvikhtech.com.

SATVIKH TECHNOLOGIES PRIVATE LIMITED | www.satvikhtech.com | contactus@satvikhtech.com