Satvikh Technologies

SATVIKH TECHNOLOGIES PRIVATE LIMITED ("we", "us", "our") is committed to protecting your privacy. This policy describes how we collect, use, and safeguard information in connection with our services, including consultancy, design, development, system integration, and implementation related to IT infrastructure, networking, cybersecurity, communication technologies, artificial intelligence (AI) solutions, and software products and applications. We are certified to ISO 27001:2022 (Information Security Management Systems) and ISO 9001:2015 (Quality Management Systems), and we apply those standards to how we handle information.

1. Information we collect

We may collect information you provide directly (e.g. name, company, email, phone, and messages when you use our contact form or communicate with us), and information we obtain in the course of delivering our services (e.g. technical and business information necessary for projects). We may also collect usage data related to our website (e.g. pages visited, general analytics) to improve our services.

2. How we use your information

We use the information to respond to your enquiries, provide our services, manage contracts, improve our offerings, and comply with legal and contractual obligations. We do not sell your personal information to third parties.

3. Information security

We maintain an Information Security Management System (ISMS) in line with ISO 27001:2022. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or misuse.

4. Sharing and disclosure

We may share information with service providers who assist us in delivering our services (e.g. email, hosting), and where required by law or to protect our rights. We ensure such parties are bound by confidentiality and security obligations where applicable.

5. Your rights

Depending on applicable law, you may have rights to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise these rights or ask questions about this policy, contact us at contactus@satvikhtech.com.

6. Changes

We may update this privacy policy from time to time. The "Last updated" date at the top will be revised when we do. Continued use of our website or services after changes constitutes acceptance of the updated policy.